Jack Lovett

Customer Experience Associate

Jack Lovett's work experience includes:

- Customer Experience Associate at theScore, starting in July 2023. Jack'sresponsibilities included monitoring and ensuring the quality of digital services on a sports application, troubleshooting data delivery/providers issues, and moderating user-based forums.

- Operations Officer (Money Out Customer Service) at TD, starting in May 2019 and ending in August 2020. Jack updated and verified customer account credentials on a daily basis, generated and delivered discharge statements for mortgages and home equity lines of credit, and collaborated with a student cohort to create and propose action plans for systematic, internal improvement within the bank.

From 2018 to 2023, Jack Lovett attended Carleton University where they pursued a Bachelor of Journalism degree. Jack'sfield of study was Combined Honours with Communication and Media Studies.

Location

Toronto, Canada

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