Jochem van der Veer

Jochem van der Veer is a seasoned professional in customer experience and service design, currently serving as Co-Founder and CEO of TheyDo - Journey Management since June 2020. In this role, Jochem focuses on aligning teams with customer journeys by integrating quantitative and qualitative insights to enhance customer-centric strategies. Previously, Jochem founded de.foundation, where responsibilities included leading the Technical Customer Experience and Service Design practices to develop future-proof CX frameworks. Additional experience includes work as a Service Designer at VDVDesign, a UX Designer at STRANGELOVE, and an Interaction Designer at eFaqt BV. Educational qualifications include a BSc in Digital Communication and a Minor in Mobile Business Design from Hogeschool van Utrecht.