Mina Patel Cmgr McMi

Mina Patel CMgr MCMI is a seasoned professional with extensive experience in service management and customer support within the IT and telecommunications sectors. Currently serving as the Lead Service Manager at THG Ingenuity since June 2022, Mina oversees a team dedicated to enhancing ecommerce and cloud services through process improvements and project management. Previous roles include Service Manager for THG Ingenuity Cloud Services, Service Delivery Team Leader at iomart, and Customer Service Team Manager at Vodafone, showcasing a strong background in operational excellence and client satisfaction. Additionally, Mina has experience as a retail business owner and airline supervisor, complementing a robust educational foundation with a Leadership & Management Diploma from the Chartered Management Institute and a BA (HONS) from The University of Salford.