Rafael Zaragoza is a seasoned professional in innovation design and education, currently serving as Cofundador and Creative Director at Thinkers Co. since April 2011, where the agency focuses on iterative design processes. Rafael also holds academic positions as Professor for Master's programs in Customer Experience Management at Universidad Complutense de Madrid, Design Thinking & Customer Experience at EAE Business School, and as Professor asociado for the Executive Master in Human Resources Management at UNIR - La Universidad en Internet. Additional roles include Cofoundador at Dothink Lab, an organization that enhances problem-solving capabilities in individuals and teams, and contributions as an author for Designpedia.info. Rafael's previous experience includes cofounding BYDSEA, Inc. and teaching Visual Thinking and Design Thinking at IEBS and Impact Business School, respectively. Educational background consists of a master's degree in Product Design from Universitat Politècnica de València, a master's degree from Istituto Europeo di Design, and a diploma in Industrial Design from CEU Cardenal Herrera University.
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