Alex Naumov serves as the Senior Director of Customer Success at ThinkLP since January 2024. In addition, Alex contributes as a Program Advisor and Guest Speaker at York University School of Continuing Studies, focusing on the Customer Success Certification Program. Previous experience includes roles at Catalyst Software as a Customer-Led Growth Advisor and Customer Success Coach, and as Senior Director of Customer Success at Vidyard. As a founding member of BreakoutCS, Alex has also held positions including Director of Customer Success at Angus Systems, Manager of Customer Success at Hootsuite, Account Executive at Salesforce, Manager of Business Development at Neptune Innovations, and Enterprise Account Manager at IBM. Alex holds a Bachelor of Commerce in Marketing Management from the University of Guelph.
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