Emily Finley

Director of Customer Experience at Thistle

Emily Finley has a diverse work experience across multiple industries. Emily currently holds the position of Director of Customer Experience at Thistle since April 2022. Prior to that, they worked at Atlassian as a Senior Manager of Strategy & Operations from January 2021 to March 2022. Emily also had a long tenure at Goodreads.com, starting as a Customer Care Representative in October 2012 and eventually becoming the Director of Operations from June 2017 to December 2020. In addition, they held various roles at Goodreads.com, including Director of Customer Care, Customer Care Manager, and Goodreads Expert Team Lead. Before that, they worked as a Community Manager at Slader from July 2010 to August 2012 and as a Content & Marketing Intern at Scribd from July 2009 to June 2010.

Emily Finley attended Stanford University from 2006 to 2010, where they obtained a Bachelor of Arts degree in English and Physics. Emily later pursued a Master of Business Administration (MBA) degree from The University of Texas at Austin from 2019 to 2021. Unfortunately, the field of study for their MBA was not provided.

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Timeline

  • Director of Customer Experience

    April, 2022 - present