PR

Priya R

Senior Manager Customer Service And Content Quality at Thomson Digital

Priya R has extensive experience in customer service and content quality management, currently serving as Senior Manager at Thomson Digital, a position held since April 2016. Prior roles at Thomson Digital include Head of Editorial Services and Manager of Copy Editing, where Priya R focused on managing staff, planning and evaluating departmental activities, and ensuring quality service through the enforcement of standards and the resolution of customer service issues. Priya R holds an MSc in Chemistry from The Ethiraj College for Women.

Location

Chennai, India

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Thomson Digital

Thomson Digital is a division of Thomson Press (India) Ltd with an experience of five decades in providing technology and publishing solutions to the global publishing fraternity. Our core business consists of providing end-to-end production, editorial and technology solutions to Publishers – Journals & Conference Proceedings, Books and Magazines. We also have a dedicated division for content and eBook conversion and new media services. We are a team of over 1500 experienced and skilled associates, working across continents and time zones, providing services ranging from page composition, editorial, creative, technological and e-learning, spread across print and digital products. With our globally spread facilities and infrastructure, we have been diligent in creating the right blend of off-site and on site operational capabilities. In India, we have two units in the National Capital Region of Delhi, one in Chennai, and one at Gangtok, in the north-eastern part of India. Our unit in Mauritius was exclusively set up to cater to French language publications. This unit is strategically located to leverage the French language expertise available in the country. It also serves as a Business Continuity and Disaster Recovery site for the Indian facilities. We have company in US, TDI Digital Solutions Inc. which offers onshore services in Editorial, Project Management, Language and Digital media for catering exclusively to the requirements of the US Publishing market. We have our presence and local offices also in London and Barcelona. Specialities: Digital Publishing, Editorial and Composition Services, Digital Content Production, Digital Content development, Technology Solutions, Design and Illustrations, Interactive ebooks, Digital Media Services Industry: Publishing Founded: 1962


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1,001-5,000

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