Alicia de Waal

Senior Customer Success Manager at Thomas

Alicia de Waal is a Senior Customer Success Manager at Thomas International since August 2021, specializing in the onboarding of strategic platform customers and the implementation of new platforms. Previous experience includes roles as a Psychometrist and Client Development Consultant at Thomas International South Africa from January 2018 to July 2021, where Alicia administered and provided feedback on various assessments, achieving several accreditations. Prior to that, Alicia contributed to the marketing and sales efforts at Platinum Life from August 2015 to January 2016. Educational qualifications include a Short Course in Human Resources Management from GetSmarter, a Practical Psychometry Programme from the University of Johannesburg, and a BSocSciHons in Psychology from the University of Pretoria, complementing a BSc in Human Physiology, Genetics, and Psychology.

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Bellville, South Africa

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Thomas

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Thomas transforms the performance of organisations around the world by equipping individuals with a greater understanding of themselves. Its team interaction optimisation (TIO) platform, powered by proven assessments and data science, improves recruitment and development decisions and optimises everyday interactions. Founded in 1981, Thomas empowers millions of people across 140 countries every year to feel more fulfilled, build stronger connections and prosper in role. For more information, please visit www.thomas.co