Kelly Young

Director Of Customer Success at Thomas

Kelly Young has a diverse work experience spanning several companies. Kelly is currently the Director of Customer Success at Thomas International since July 2021. Prior to this role, they served as the Head of Customer Success and Pricing and Sales Operations Manager at the same company. Kelly also worked as a Senior Product Manager and Client Services Manager at Thomas International. Their earliest role at the company was as a Client Development Consultant, where they provided support to clients and administered psychometric assessments.

Before joining Thomas International, Kelly was the Administration Manager at Castle Hardware from June 2003 to December 2006. Prior to that, they served as the Company Manager at Kingshall Finance from June 2002 to June 2003. Their earliest work experience includes a role as the QMS Co-Ordinator at TBG Learning from an unspecified start date to 2002.

Kelly Young attended King Edward VI Handsworth School from 1991 to 1998, where they obtained A Levels in Biology, Chemistry, and Mathematics. Additionally, they have obtained the certification of ILM Level 5 Coach from the Institute of Leadership & Management (ILM).

Links

Timeline

  • Director Of Customer Success

    July, 2021 - present

  • Head Of Customer Success

    August, 2020

  • Pricing And Sales Operations Manager

    August, 2018

  • Senior Product Manager

    August, 2017

  • Client Services Manager

    April, 2015

  • Client Development Consultant

    January, 2007