Sara Norato

Sara Norato has a diverse work experience spanning over several years. Sara started their career at Cone Health in 2015 as a PBX Operator, where they handled inbound and outbound calls, transferred calls to the correct departments, maintained confidentiality, and monitored emergency alarms. In 2016, they joined American Cleanstat, LLC as a Customer Service Specialist. Sara then moved to Thomas Scientific in 2018, initially working as a Customer Service Specialist and later advancing to the role of Strategic Account Specialist. At Exclusively Weddings, where they worked from 2006 to 2016, they held the position of Customer Service Supervisor. In this role, they monitored employees' calls, chats, and emails, developed and implemented training techniques, maintained professionalism with customers and peers, managed the call center floor, resolved issues and escalated situations, and responded to customer inquiries, concerns, and complaints.

Sara Norato attended Reidsville High School from 2001 to 2005, where they obtained a diploma. No field of study was specified during this period.