Monique Martin has extensive experience in administrative and customer service roles, currently serving as an Administrative Assistant at Thompson Consulting Services since October 2018. Previous positions include a Customer Service Representative at Concentrix from April to October 2018, and a Customer Service Representative at Sears Holdings Corporation from August 2013 to December 2017, where responsibilities included appointment specialization. Monique also worked as a Server at IHOP from May 2008 to August 2013, and as a CSR at Perkins & Marie Callendars, Inc. from November 2009 to July 2011, focusing on customer needs and problem-solving. Monique holds a degree in Help Desk Technician, Computer Technician, and Customer Service from the State of Florida (2007-2009) and a High School Diploma with a focus on college preparatory classes from Chaminade Madonna College Preparatory (1985-1989).
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