Intake and Case Management Team

The Intake and Case Management Team at Thompson Law Injury Lawyers is responsible for handling initial client inquiries, assessing case viability, and managing case progression. The Intake Specialist/Senior Investigator conducts detailed preliminary investigations to gather essential information, while the Case Manager oversees case development and ensures timely communication with clients. The Intake Manager supervises the team to optimize client intake processes and maintain quality control, ensuring each client's case is managed efficiently from start to finish.