Nijo Augustine

Nijo Augustine is an accomplished account manager currently employed at DemandNXT, where responsibilities include managing key accounts such as Microsoft, PWC, and McKinsey DP World, consistently exceeding sales expectations. Prior experience at Firstsource spans various roles, including Customer Specialist Team Lead, where team management and performance reviews were key functions, and as a Debt Consultant, focusing on customer satisfaction through effective problem-solving. Nijo also excelled as a Senior Customer Service Specialist with a notable 20% sales conversion rate and an impressive Net Promoter Score of 75%. Educational qualifications include a Commerce degree from Krupanidhi School of Management in Bangalore, with a focus on business-related subjects.