As Chief Operations and Technology Officer, Kirsty oversees Thomson Reuters drive for a superior customer and employee experience, leveraging the company’s operations, technology, procurement and real estate teams.
Prior to joining Thomson Reuters, Kirsty was Global Head of Operations at HSBC, where she led a transformation of the bank's technology, processes and innovation capability, including developing industry-first machine learning solutions for payment screening and scaling robotics to speed up customer processes and improve sustainability. She has also held roles at Credit Suisse, driving change across Finance, Technology and Operations, and at Deloitte as a consulting partner.
A strong advocate for diversity, Kirsty was named among the Financial Times top 50 HERoes for Women in 2017 and Financial News 100 most influential women in Finance in 2019.
She began her career in technology with HBOS plc in the U.K. after graduating with a bachelor’s degree in Chemistry from the University of Bristol.
Kirsty lives with her husband and two daughters in Switzerland, where she likes to spend most of her weekends outdoors on the mountain, or on the water.
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