Erica Kozlowski

Erica Kozlowski has a diverse professional background in sales, customer service, and human resources, currently serving as an Inside Sales Representative, RMA Coordinator, and Customer Service Representative at Thorlabs since July 2015. Previous experience includes working as a Sales Associate at Party World, where responsibilities involved assisting customers, handling balloon orders, and managing inventory. Additionally, Erica was a Merchandise Cast Member at Walt Disney World, providing assistance to guests and ensuring merchandise availability. An internship in Human Resources at Palmyra Area School District allowed for insight into benefits and payroll processes. Earlier experience includes exposure to financial advising at Wells Fargo Advisors and clerical work at Sussex Imports. Erica holds a Bachelor's degree in Business Administration from Lebanon Valley College and has also studied at Maastricht University.