Jodie Theis

Jodie Theis is an experienced Operations Manager at Thornton & Grooms Plumbing & HVAC since July 2006, overseeing call center, dispatch, warehouse operations, and managing plumbing and HVAC teams, while also implementing processes to enhance operational efficiency and profitability. Previously, Jodie served as a Customer Account Representative at Teletrac from April 2000 to October 2005, managing over 200 customer accounts and providing training and support. Jodie's career began at Kinko's Inc in February 1992, initially working as a front line co-worker and later advancing to a Regional Trainer and Customer Service Representative role.

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Farmington, United States

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Thornton & Grooms Heating, Cooling & Plumbing

We have been setting the standard for professional home service in the Metro Detroit area since 1937. We have built our reputation on always looking to do the right thing for our customers, our company, and our community. Our team of heating, cooling, plumbing, and drain experts continuously train to ensure we solve our customer's problems in a timely manner, offering great options - and extending a Real 100% Satisfaction Guarantee. We service, repair, maintain, and replace residential heating, cooling, plumbing and drain systems. Our mission is "To create lifelong relationships and raving fans."​