Jodie Theis is an experienced Operations Manager at Thornton & Grooms Plumbing & HVAC since July 2006, overseeing call center, dispatch, warehouse operations, and managing plumbing and HVAC teams, while also implementing processes to enhance operational efficiency and profitability. Previously, Jodie served as a Customer Account Representative at Teletrac from April 2000 to October 2005, managing over 200 customer accounts and providing training and support. Jodie's career began at Kinko's Inc in February 1992, initially working as a front line co-worker and later advancing to a Regional Trainer and Customer Service Representative role.
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