Clete Ross

Customer Success Manager at Thought Industries

Clete Ross has a diverse work experience spanning various industries and roles. In 2021, Clete worked as a Customer Success Manager at Thought Industries, where they helped businesses change their approach to customer education and training. They also served as a Business Development Representative at Thought Industries, achieving recognition as the 2022 BDR of the Year and earning a spot in the 2022 President's Club.

In 2023, Clete joined Daily Destination Coaching as a Leadership Coach, Consultant, and Speaker. They used Giant Worldwide's methodologies and tools to help individuals and organizations discover their potential and drive transformational growth.

Prior to that, Clete worked at New Hope Church of Christ as a Youth and Family Minister from 2014 to 2021, and at Oklahoma Christian Academy as a Campus Minister from 2017 to 2021. In these roles, they were responsible for overseeing spiritual formation strategies, creating curriculum, and implementing various student initiatives.

Clete also gained experience in sales and retail management. They served as a Business Development Representative at ASDAL Inc. in 2021, where they helped solve retail management challenges. They also worked as a Retail Sales Representative at Nestle S.A. from 2013 to 2014, and as a Manager at HOUSE OF VACUUMS from 2009 to 2013. In these roles, they focused on maximizing sales, building customer relationships, and managing daily operations.

Furthermore, Clete has experience in the energy sector as a Landman at RedSky Land from 2011 to 2012. Their responsibilities included conducting research, contacting mineral owners, and organizing expense reports.

Lastly, Clete was a co-owner and manager at ADORA from 2007 to 2010, where they assisted with the retail concept and managed daily operations. They also worked as a Manager at CARTRIDGE WORLD from 2008 to 2009, overseeing store operations and inventory management.

Overall, Clete Ross brings a diverse skill set and experience in customer success, leadership coaching, ministry, sales, and retail management to their professional endeavors.

Clete Ross's education history begins in 2004 when they attended Abilene Christian University and obtained a Bachelor of Science degree in Psychology, which they completed in 2007. Clete then pursued further education at Oklahoma Christian University from 2009 to 2011, earning an MBA in Finance. In 2018, Clete started a Master's degree program at Oklahoma Christian University, specializing in Christianity and Culture, which they completed in 2020.

In addition to their formal education, Clete has also obtained various certifications. In 2022, they obtained certifications in ZoomInfo Sales and Full Sales Cycle Selling. The following year, in 2023, they earned certifications in the 100X Certification Program and the 5 Voices Certification Program from GiANT Worldwide. Clete also obtained the Certified Customer Success Manager (CCSM) Level 1 certification from SuccessHACKER in 2023. In 2022, they completed certifications in Inbound Sales and Sales Enablement from HubSpot Academy.

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