David John is an executive consultant and transformation leader who helps organizations navigate complexity and drive digital reform. Currently serving as an Advisory Principal at Thoughtworks, David focuses on delivering innovative solutions in agile development, AI, and data governance. Previously, as Director of National Products and Program Delivery at the NSW Department of Customer Service, they oversaw initiatives that secured over $25M in government investment and delivered Australia's first Digital Birth Certificate. David's extensive experience also includes leadership roles at the Department of Justice and Attorney-General QLD, where they managed significant operational budgets and led impactful modernization programs, leaving a legacy of improved service delivery.
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