Brian Hamer

Brian Hamer is an experienced customer care professional with a strong background in management and team leadership. Currently serving as Customer Care Manager at Thrasher since March 2020, Brian previously held roles including Call Center Supervisor at Hayneedle.com and Verizon Wireless, where leadership focused on delivering exceptional customer service and resolving order-related issues. Brian also gained experience as General Manager at McDonald's from 2000 to 2009. With a Bachelor's degree in Business Administration and Management from Strayer University, earned between 2010 and 2016, Brian has developed a solid foundation in business operations and customer relations.