Kanika Handuja is a seasoned Programme Manager at Thredd since July 2022, previously holding roles in project management and operations at Espire Infolabs and RAKBANK. At RAKBANK, Kanika led the transformation of branch operations and established an outsourcing model that successfully achieved cost-saving results. Prior experience includes a significant role as Assistant Vice President at Barclays, where management of over 200 FTEs was conducted while handling millions of client interactions. Additionally, Kanika has worked in customer service roles at Vertex India and Wipro BPS, demonstrating a strong foundation in customer care and retention strategies. Kanika holds a Bachelor's degree in English Language and Literature from Delhi University and has a background in Commerce with Mathematics from St. Xavier School in Delhi.
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