Diane O'Loughlin

Diane O'Loughlin is an accomplished Business Analyst Manager with extensive experience at Three Ireland since November 2014, progressing through various roles including Business Analyst - Capability & Automation (RPA) and customer support leadership positions. Prior experience includes a Customer Care Representative role at Telefónica from October 2013 to November 2014. Diane's educational background encompasses a QQI Level 7 Lean Six Sigma Green Belt from SQT Training Ltd, a Higher Certificate in Customer Service Fundamentals from Technological University Dublin, and dual Bachelor's degrees in Architectural Technology and Building Sciences from Galway-Mayo Institute of Technology and Waterford Institute of Technology, respectively.