Fergal Grant

Fergal Grant is an experienced professional with a strong background in telecommunications and retail management, currently serving as the Omnichannel Operations Excellence Manager at Three Ireland since June 2016. With extensive expertise in achieving high sales targets, Fergal possesses in-depth knowledge of telecommunications technology and industry practices. Previous roles include Omni-Channel Process & Policy Senior Specialist and Operations Support Executive, where responsibilities included managing retail finances, staff training, and customer service. Fergal also contributed as an Internal Communications Executive at O2 Ireland and has a foundation in journalism, having worked as a journalist at Dundalk Leader. Educational credentials include a Master’s degree in Political and Public Communication from Dublin City University and a Bachelor’s degree in Journalism from Griffith College Dublin.