Elaine Stevens is an experienced professional in customer value management and loyalty, currently serving as a Senior CVM Planning & Operations Manager at Three UK since May 2020, where previous roles included Senior CVM Manager - Transformation and Senior CRM Strategy Manager. Prior to this, Elaine held positions at Capgemini Invent as Managing Consultant and Senior Consultant in Customer Engagement & Loyalty, and at The Walt Disney Company as Customer Loyalty Manager. Additional experience includes working for Vodafone as a Customer Value Management Specialist and several roles at Aimia Inc, including a seven-month secondment in the Marketing Department at Sainsbury's. Early career experience includes internships at Maximiles and 20:20, along with a role as an English Teaching Assistant at Universidad del Caribe. Elaine holds a Professional Certificate in Marketing from CIM and a BA (Hon) in Contemporary European Studies with Languages from the University of Southampton.
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