Cecille De Mesa

Cecille De Mesa has a diverse range of work experience in various technical support roles. Cecille started their career as a Technical Support Engineer at Link2Support Inc Philippines in 2007 and worked there until 2008. Cecille then joined OPUS IT Services Pte Ltd as a Desktop Support/IT Help Desk specialist from 2008 to 2009. Cecille worked at Credit Suisse as a Messaging Support Analyst from 2009 to 2013, where they also served as the Shift Lead for the Messaging Support Team. From 2013 to 2017, they worked at Kamehameha Schools as a Help Desk Specialist, providing IT support to staff members and troubleshooting hardware issues. After that, Cecille worked at the Federal Home Loan Bank of Atlanta as a Shareholder Support Specialist I from 2018 to 2020, where they offered technical assistance to shareholders and sponsor organizations. Currently, Cecille is employed at Threshold Brands as a Software Support Specialist, responsible for customer service, technical support inquiries, and tier 1 and 2 service requests using Salesforce.

Cecille De Mesa obtained a Bachelor's Degree in Computer Science from Angeles University Foundation, where they studied from 1997 to 2001. In 2008, they also obtained a certification as a Microsoft Certified Professional (MCP) from Microsoft.