Steve Nelson is a 3rd Line Cisco Collaboration Support Engineer at Thrive, specializing in Cisco products and supported third-party applications. With extensive experience in the field, they previously worked at BT iNet, ONI, and BT IT Services as a Cisco UC Support Engineer. Steve holds a BSc in Telecommunications from Oxford Brookes University and several Cisco certifications, including Collaboration Call Control & Mobility Implementation and CCNP Collaboration. They have developed expertise in unified communications, including various Cisco platforms and integration technologies.
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