Jackie Kilgas

Jackie Kilgas is a seasoned professional with extensive experience in business systems analysis and consumer loan operations. Currently serving as a Senior Business System Analyst at Thrivent Credit Union since October 2014, Jackie has been instrumental in supporting various consumer operations including loans, call center services, and deposits, while focusing on improving efficiencies and providing system support. Previously, Jackie held the position of Loan Closing Specialist II at FNB Fox Valley from November 2009 to April 2014, where responsibilities included addressing customer inquiries, resolving complaints, and delivering optimal solutions for customer issues.