SamJohn Santos is a seasoned QA Analyst with extensive experience in quality assurance, bilingual communication, and process improvement. Currently serving at Thumbtack since December 2021, previous roles include Independent Contractor at Rocket Station and Spanish Quality Analyst at Cognizant. SamJohn has held various positions that emphasize operational excellence, such as operational excellence analyst at QBE Insurance, as well as technical documentation responsibilities at BHP. Notably, SamJohn's career features expertise in managing online reputation for SEOP and quality analysis for JPMorgan Chase, coupled with a strong educational foundation in Business Administration from De La Salle University.
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