Shirlayne Owens

Shirlayne Owens is a Trust & Safety Sr. Lead Specialist at Thumbtack since July 2022, having progressed through various roles within the Trust and Safety team. Prior experience includes serving as a Caseworker II at Franklin County, PA from March 2020 to March 2022, where responsibilities entailed collaborating with law enforcement on child abuse investigations, conducting psychological assessments, and testifying in court. Earlier roles include Caseworker I, Assistant Group Supervisor at YWCA USA, and journalist, demonstrating a strong background in client support, crisis management, and content creation. Shirlayne holds a Bachelor's degree in Communication from Universidade Federal da Paraíba and a Child Development Associate degree from Northampton Community College.