Dionne Smith is an experienced project and program manager with a strong background in implementing technology solutions across various industries. With a career spanning from 1997 to the present, Dionne served as Sr. Project Manager at Fidelity Investments and Fifth Third Bank, managing significant projects including the development of a Siebel Order Management system. Additional roles include consulting at Centric Consulting and Cengage Learning, as well as extensive experience as a Sr. Program Analyst at LexisNexis, where Dionne led multiple CRM implementations. Currently, Dionne holds the position of Program Manager at TIAA. Educational qualifications include an MBA in Technology Management from the University of Phoenix and a B.S. in Management/Accounting from Park College.
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