Sara Krawll

Sara Krawll is a senior leader in digital transformation and operational excellence, currently serving as Managing Director and Chief of Staff at TIAA, where they lead Business Enablement for the National Contact Center. Previously, Sara worked at Citi, overseeing global digital programs and managing multi-million dollar initiatives that enhanced customer engagement. They have a proven track record of building high-performing teams and delivering results across various industries. Sara also actively participates in community initiatives and serves on the Young Professionals board of Junior Achievement. They hold an MBA from Georgetown University and a B.A. in International Relations and Spanish from Colgate University.