Tim Caldwell is an experienced marketing research professional with a strong background in customer experience and insights management. Currently serving as the Director of Marketing Research & Insights at TIAA since June 2022, Tim previously held the role of Customer Experience Manager at CVS Health from March 2020 to June 2022. Tim's earlier experience includes positions such as Executive Operations Leader at Aptus Group USA & Conduit Constructors, LLC, Marketing Research Analyst at Cedar Fair Entertainment Company, and Senior Research Manager at Bellomy Research, Inc., among others. Tim holds a Master of Business Administration and a Master of Science in Marketing Research from The University of Texas at Arlington, along with a Bachelor of Arts in International Studies from the University of North Carolina at Charlotte.
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