Marianna Precone

Customer Service Engineer at TIAMA inspection worldwide

Marianna Precone is a Customer Service Engineer at TIAMA inspection worldwide, responsible for customer support in Italy, Spain, and Portugal since April 2022. This role involves providing solutions for malfunctions in industrial inspection and quality control machines and effectively communicating with clients. Marianna also completed a Master internship project at Universidad de Zaragoza, focusing on the prevention of microbial contamination in the food industry, where practical applications of antimicrobial substances in food packaging were explored. Additionally, while at Universidad de Zaragoza, an earlier student trainee position was held. Marianna holds a Master's degree in Chemical Engineering and a Bachelor's degree in Chemical and Biochemical Engineering from Alma Mater Studiorum – Università di Bologna.

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TIAMA inspection worldwide

TIAMA – global provider of real-time Data & Quality Controls Our customers are producers of glass packaging: bottles, jars and vials from around the world. The combination of our expertise, innovative approach and reliability, allows Tiama to offer solutions that go way beyond the normal scope of inspection. Tiama provides real-time data and recommendations in order to help glassmakers: * deliver articles with the highest quality * improve their productivity (“pack-to-melt ratio”). Smart Factory & Manufacturing Intelligence are central concepts for the company: the glass production process allows gathering a great amount of data, which, well collated and analyzed constitute a powerful source of knowledge. Tiama helps to value this data. All our expertise combined (Intelligence, Hot-End Monitoring, Traceability, Inspection, Sampling & Customer Support) help preparing the arrival of Business Intelligence also called “Industry 4.0”. We are developing Big Data capabilities under a bundle concept named YOUniverse. Customers remain at the heart of our company’s interest: in addition to bringing solutions, we assist each investment and wish to build long-term partnership.