Eric Schittulli currently serves as the Director of Customer Operations at Tibber since June 2023 and has been a Customer Service Consultant at Digital Customers Consulting since January 2021. With a strong background in customer service strategy and operations, Eric has held interim managerial positions at PayFit and Audible, focusing on customer operations for Germany and executing strategies across the EU and APAC regions. Eric’s prior experience includes roles such as Tools & Processes Implementation Manager at GetYourGuide, Head of Customer Support at MoGi Group, and Head of Customer Operations at ProSiebenSat.1 Games GmbH, where significant growth and performance management initiatives were implemented. Eric co-founded Level Up Jobs and has a history of community management and customer support roles at F4 Group and Blizzard Entertainment, highlighting expertise in building and optimizing customer service frameworks across varied sectors.
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