Cy M.

Customer Support Representative at Ticket Tailor

Cy M. has a diverse work experience spanning different industries. They started their career in 2012 as a trainee at Asiana Airlines. They then worked as a club concierge agent at Mandarin Oriental Hotel Group before becoming a foreign tours officer at HRG - Marsman Drysdale Travel Inc. In 2015, Cy joined Montage Palmetto Bluff as a front desk staff member. They later worked as a customer relations associate at Pelican Executive Suites and as a customer support representative at Welcome Pickups. Cy also gained experience as an online freelancer at Upwork. Recently, they have been working as a guest service agent at Raffles Hotels & Resorts and as a customer support representative at Ticket Tailor.

Cy M. completed a Bachelor of Science degree in Travel Management with a specialization in Tourism and Travel Services Management from the University of Santo Tomas, where they studied from 2009 to 2013. Prior to that, Cy M. attended the University of Perpetual Help System DALTA from 1998 to 2009, but the specific degree and field of study were not provided. In addition to their academic achievements, Cy M. has obtained certifications such as the Civil Service Certificate from the Civil Service Commission, the Galileo Reservation System certification from Galileo, and the Test of English for International Communication certification from the TOEIC Program.

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