Mikayla Ferrara

Mikayla Ferrara is an experienced Client Support Specialist at Ticketmaster since August 2025, providing frontline support for various Ticketmaster platforms while troubleshooting technical issues and managing event builds. Additionally, Ferrara serves as a Ticket Office Representative for Nashville Sounds Baseball Club, selling tickets and offering exceptional customer service. Previously, Ferrara held managerial roles in ticket operations for the Nashville Predators and the Arizona Diamondbacks, and gained valuable experience in customer service and operational support through various positions at sports organizations such as Phoenix Suns and Sun Devil Athletics. Ferrara holds a Bachelor's degree in Business (Sports Business) from W. P. Carey School of Business, Arizona State University.