Niamh M. has over 20 years of extensive experience in the event industry, currently serving as a Senior Training Specialist in Global Education at Ticketmaster since January 2005. With a background in staff training and development, Niamh has held various roles including Training Specialist and System & Product Training Lead, where responsibilities included supporting operations for the Irish ticketing market. Past experience encompasses positions in customer support, box office management, and event supervision across several major festivals, such as Electric Picnic and Body and Soul, in addition to front of house management in the hospitality sector. Niamh holds a Bachelor's Degree in Design and Art Direction from The Manchester Metropolitan University and various certifications, including First Aid Response and NVQ in Ticketing Operations.
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