Prashant Mishra

Prashant Mishra is currently the Team Lead for Event Programming Operations at Ticketmaster, a position held since July 2021. Previously, Prashant served as a Product Support Specialist at PeopleGrove from July 2020 to June 2021, and as an Ambassador Specialist focused on Customer Experience at LaneOne from November 2019 to June 2020, where responsibilities included off-site event support and customer query resolution. Prior experience includes roles as a Customer Experience Manager at LazyKey and as Manager of Customer Service at Shortlist Professionals, emphasizing customer support and operational management. Prashant began a professional journey in customer service as a Senior Customer Service Associate at Epicenter Technology Group from October 2012 to March 2015. Prashant holds a Bachelor of Business Administration from The ICFAI University, Tripura, awarded in August 2022.