Crystal Klojzy

Crystal Klojzy is an experienced professional with a background in fraud prevention and customer service. Currently serving as the Fraud Prevention Manager at TicketNetwork since January 2017, Crystal manages a team of 5 to 20 fraud analysts and oversees the review of 50 to 100 orders per shift. Previous roles include Enrollment Agent at Morphotrust, Trust and Safety Supervisor at StubHub, where responsibilities included hiring and training staff, and Focus Representative at Foxwoods Resort Casino, handling high-volume calls related to hotel reservations and gambling activities. Crystal also held the position of Store Manager at Lindt & Sprungli, where management of a team of 20 chocolatiers and oversight of retail operations were key responsibilities.