Jarrod Baker

Jarrod Baker has extensive experience in leadership roles within customer experience and marketing, having served as Chief Customer Officer and Chief Marketing Officer at Tiimely from August 2023 to July 2024, and at Grapple from December 2021 to August 2023. Previously, Jarrod was the Global Head of Media, Web & Community at Meta from May 2019 to November 2021, and held significant positions at PayPal, including Global Head of Social Marketing and Communications and Social Media Lead from January 2014 to May 2019. Earlier career milestones include a role as Senior Account Manager at One Green Bean, working with clients such as Toyota Australia, Commonwealth Bank, Coca-Cola South Pacific, and Woolworths Limited. Jarrod holds a Bachelor of Media, Communication and Media Studies from Macquarie University and previously studied Resource Economics at the University of Sydney.