Kristina Chang

Kristina Chang is an experienced professional in quality assessment and training, currently serving as a Credit Assessor, Credit Assessor Trainer, and Home Loan Specialist at Tic:Toc since June 2017. Previously, Kristina held various positions, including Quality and Training at HOOQ, where responsibilities included updating training materials and creating extensive process documentation. At Tech Mahindra, Kristina served as Quality Manager, overseeing quality across multiple international accounts and implementing process improvements. Kristina also worked as Quality Assurance Manager at Pacific Business Group Limited, Marketing Assistant at Cylix Technologies, and held various roles at West Corporation, culminating in a supervisory position. Kristina holds a Bachelor of Science degree in Hotel, Restaurant, and Institutional Management from DLSU-College of St. Benilde.