Vandana Maharaj

Customer Success Manager at Tic:Toc Home Loans

Vandana Maharaj has a diverse and extensive work experience. Vandana is currently working as a Customer Success Manager at Tic:Toc since July 2022. Prior to this, they worked as a Principal at Maharaj Consulting starting from July 2020, where they specialized in product management and strategic business consulting for financial services.

Before that, Vandana held executive roles at LexisNexis from January 2018 to January 2020, including Executive Manager for Legal Software Solutions for all market segments in Asia Pacific. Vandana was responsible for product management, establishing long-term product direction, and driving go-to-market activity. Vandana also had a specific focus on the Mid-Law segment for the Australian and New Zealand markets.

From November 2014 to July 2017, Vandana worked at Equifax - Australia as the Head of Portfolio Management Solutions and Product Marketing. Vandana was responsible for overseeing the portfolio management solutions and product marketing strategies.

Prior to that, Vandana worked at Veda as a Senior Manager for Market Development from August 2013 to November 2014. At ANZ, Vandana held two positions, including Head of Personal Lending from December 2006 to November 2011, and Product Manager for Personal Lending from January 2005 to November 2006.

Vandana's earlier experiences include working as a Product Development Analyst at Genesis Energy from July 2001 to October 2004, and as a Sales Analyst at Gillette from August 2000 to April 2001.

Overall, Vandana Maharaj has a strong background in product management, strategic consulting, and leadership roles in the financial services industry.

Vandana Maharaj has a strong educational background in the field of commerce. Vandana attended The University of Auckland and obtained a Bachelor of Commerce degree, specializing in Marketing and Commercial Law, from 1993 to 1995. Vandana further pursued their studies at the same university and completed a Post Graduate Diploma in Commerce, with a focus on Operations Management and International Business, in 1996. Vandana then continued their education at The University of Auckland and achieved a Master of Commerce degree with First Class Honours in Operations Management in 1999.

In addition to their academic qualifications, Vandana Maharaj has also obtained certifications to enhance their professional skill set. In 2015, they became Pragmatic Marketing Certified at Level Three (PMC-III), after completing a program offered by Pragmatic Marketing. Furthermore, in 2017, they received a certification in Negotiating with Backbone from Holden Advisors.

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Timeline

  • Customer Success Manager

    July, 2022 - present