Jason Swaim

Jason Swaim has extensive work experience in the IT industry. Jason started their career at Telxon in 1994 as a Tech. From 1996 to 2004, they worked at Motorola as a Software Engineer. Jason then joined Tidal Software in 2004 as a Product Consultant, where they received Employee of the Year recognition in 2005. At Tidal Software, they served as a third level escalation engineer and implementation expert on Tidal Enterprise Scheduler software. Jason worked at Aspen Technology from 2007 to 2014 as a Principal Tech Support Engineer, responsible for Hyper-V, VMWare, and Cloud Based environments. Jason excelled in training and mentoring and developed and motivated a team. From 2014 to 2015, they worked at Tenaris as an IT Applications Functional Coordinator, focusing on process improvement and providing 24x7 on-call support. Jason then joined Longview Systems as a Deskside Support Technician in 2015, where they liaised with Corporate Executives and provided employee support. Prior to their current position, Jason worked at Cisco from 2016 to 2018 as a Customer Support Engineer, providing technical support to customers and assisting with Tidal Enterprise Scheduler software. Jason is currently employed at Tidal Software as a Tidal Support Center Engineer, where they provide technical support to customers on various platforms and ERP systems.

Jason Swaim attended DeVry University from 1998 to 2000, where they earned a Bachelor of Science degree in Technical Management. Prior to that, from 1992 to 1994, they studied at ITT Tech in Houston, TX, earning an Associate of Applied Science degree in Electrical, Electronic and Communications Engineering Technology/Technician.