Brianna Smith is a Customer Field Support Manager at Tidel since June 2021, where responsibilities include planning and executing site surveys, configurations, troubleshooting, and training for major C-store chains. Prior experience includes roles as a Business Solutions Advisor at Deloitte, focusing on customer needs assessments and improving operational effectiveness, and as a Front Desk Supervisor at Hyatt Regency, overseeing guest service operations. Additional experience encompasses working as a Peer Advisor at Asurion, resolving technical issues for mobility devices, an Assistant Manager at Security Finance, where daily loan application goals were consistently exceeded, a Guest Services Associate at Sonesta Hotels, mentoring new staff, and serving as a Teachers Aide in the Roxbury Township School District.