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Erika Evans

Helpdesk Technician/subject Matter Expert at Tidel

Erika Evans is an experienced Sr Help Desk Specialist currently employed at Mphasis since December 2023. With a strong background in technical support, Erika has held various roles in the IT sector, including Help Desk Specialist at McKesson Dexian/Disys and Helpdesk Technician/Subject Matter Expert at Tidel. At Tidel, Erika excelled in service desk administration, training, and workflow development, while providing comprehensive support and troubleshooting for users and technicians. Previous experience includes roles in customer service and education, highlighting Erika's ability to foster effective communication and promote positive customer experiences. Erika holds an Associate of Arts degree in General Studies from Colorado Tech University.

Location

Dallas, United States

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Tidel

Tidel is a manufacturer of cash management systems and robbery deterrent products for the retail industry. They provide retail organizations best in class solutions that secure, automate, and streamline their cash management environment.Tidel's goal is to create long-lasting customer partnerships by identifying their needs and providingsolutions that support their success. They strive to deliver long-term sustained growth through market-leading innovation while providing the highest quality products in our industry.