Paul Walsh

Paul Walsh has extensive experience in customer service and IT support, currently serving as a Help Desk Analyst at Tidel since July 2021. Prior positions include Customer Service Supervisor at Sharp Business Systems USA, where Paul managed service transformation projects and trained teams, and FM Audit Administrator at Xerox Business Solutions Southwest, focusing on operational efficiency and revenue tracking. Earlier roles feature IT Network Specialist at Denitech Corporation, Major Incident Manager at CSC, and Help Desk Analyst positions supporting United Technologies Corporation. Paul holds a Master’s degree in Human Resources from Webster University and a Bachelor’s degree in Business Administration from Campbell University, complemented by numerous technical certifications.