Mariana Videla

Mariana Videla has extensive experience in customer support and management, currently serving as Senior Manager of Customer Support at Tiendanube since July 2018, after progressing through various roles including Support Manager, Support Team Lead, and Support Analyst. Prior experience at Mercadolibre.com from December 2008 to May 2017 includes positions such as Jefe del equipo de atención al cliente, Analista de Procesos, Analista de Evaluaciones, and Representante Senior de Atención al cliente. Mariana is pursuing a Posgrado en Estrategia y Gestión de Customer Experience at Universidad del CEMA, having completed a Diplomatura en Coaching y Liderazgo at Universidad Abierta Interamericana, and holds degrees in Comunicación Social and Recursos Humanos from UADE, as well as a Bachiller Comercial from Nuestra Señora de La Paz.