Melissa Dorsey

Melissa Dorsey is a seasoned professional with extensive experience in customer success, corporate training, and administrative roles across various industries. Currently serving as a Customer Success Specialist at Skyward since January 2023, Melissa previously held positions such as Learning and Development Coordinator at Tiff's Treats Cookie Delivery and Corporate Trainer at Legacy Mutual Mortgage. Notably, during tenure at GMAC Mortgage, Melissa excelled as a National Sales Trainer, training over 1,200 new hires and supporting over 300 branches nationwide. Melissa's earlier experience includes roles in administration and training at companies such as Dell and DHI Mortgage, showcasing a strong commitment to operational excellence and employee development. Melissa holds an educational background from Austin Community College, attended from 1990 to 1993.