Jordon Ozero

Jordon Ozero, MA, is an accomplished professional in the hospitality industry with extensive experience in various leadership roles. Currently serving as Director of Rooms and previously as Front Office Manager at Tigh-Na-Mara Seaside Spa Resort and Conference Centre since June 2022, Jordon brings a wealth of knowledge from previous positions, including Hotel Services Director at MSC Cruises and General Manager at Royal Zanzibar Beach Resort. At the Royal Zanzibar Beach Resort, Jordon successfully managed a luxury beachfront property, overseeing a team of over 200 staff and responsibilities that included budget management, strategic marketing, and revenue optimization. Experience also includes directing hotel operations for Royal Caribbean International, where Jordon managed hotel services for a large cruise ship with 750 employees. Jordon holds a Master of Arts in Tourism Management from Royal Roads University and has further credentials in hotel management, revenue management, and hotel marketing from Cornell University.