Cliff Jones

Cliff Jones is an experienced IT professional currently serving as Lead Technical Support Analyst at Truist Insurance Holdings, Inc. since March 2023, with a focus on Azure administration and technology provisioning. Previously, Cliff held positions including Business System Analyst at Regions Bank from March 2020 to May 2022, and Information Systems Analyst for Southern Power at Southern Company from December 2006 to March 2020, where responsibilities included managing video and voice technologies, regulatory compliance documentation, vendor support, and project management. Earlier roles included Team Lead for I.T. Technicians at Southern Company and Helpdesk Supervisor at Momentum Telecom. Cliff earned a degree in Advertising and Business from The University of Alabama, completing studies from 1996 to 2003.