Cecilia Lunati

Cecilia Lunati is a seasoned professional with extensive experience in customer success management and CRM strategies across various industries. Currently serving as Responsable CRM et Animation Commerciale at Tikamoon since September 2024, Cecilia has previously held senior roles at Splio and Tinyclues, focusing on strengthening client relationships and enhancing user engagement. Cecilia's background includes leadership positions at Galeries Lafayette, Fnac, and vente-privee, where responsibilities encompassed CRM strategy development, team management, and performance analysis. Cecilia began a career in translation and editorial roles, holding positions at Private Outlet and Sogedicom, and possesses a Bachelor Degree in Translation from SSLMIT in Forli, Italy.